Latest Update – 5 December 2020 – Making time
Thank you for your trust and preference in ordering wooppers! We really appreciate it!
Please take the long making time into consideration while ordering. Due to covid restrictions we cannot have more people to help us and the making of wooppers is a lengthy process. Thank you for your understanding it is the first time we are experiencing this situation too!
Latest Update – 24 November 2020 – Shipping
When airway disruptions started in the beginning of the pandemic we made DHL our main way of shipping. With the second wave of the pandemic and the new lock downs around the world Hellenic Post and national post services around the world experience such heavy delays that we avoid to use them completely.Therefore we keep DHL as our primary way of shipping outside Greece.
For European destinations, you can choose between regular (“shipping costs”) or expedited (DHL shipping). We will use DHL in both cases but the duration of the delivery will be different. Lower rate will be approximately one week to ten days delivery time.
Shipping outside EU will be always DHL expedited. This shipping method involves custom declarations that can be complicated especially if you wish to return goods for a reason. If you need to return you should use a carrier of your own choice. Please read more in Return policies.
We feel sad that UK will feel a step further from us in the coming year. This means that the same customs regulations will have to apply and we expect huge delays in Postal service to UK too. Also postal fees will be adjusted by the 5th of December in preparation to the new situation.
Thank you very much for trusting us with your order, we do our very best to serve you. We cannot employ more people to help us due to the pandemic so you need to exercise patience. Thank you so much for your trust,