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production and shipping

PRODUCTION TIME

We will make your slippers after we receive your payment. All our products are handmade and their production may take up to two weeks to dispatch and even longer in special circumstances such as holidays. Our current production time is always showing on our home page so we prompt you to look at it.

FAST DISPATCH ON CERTAIN ITEMS:

For very popular items we have prepared ourselves and can dispatch popular sizes within two days. For such items you see a fast dispatch description on the item’s page. Alternatively you can contact us and we can tell you what is available to dispatch quickly for the size you want.
We will not split an order to dispatch quickly unless you give us special instructions to do so. In that case you may need to pay a separate postage fee.

SHIPPING

We ship worldwide via the Hellenic Postal Service “ELTA”.

All items are sent First Class, (1st Priority) and Registered (with tracking number and signature confirmed shipping).
You will be notified by email once your order is shipped.

DELIVERY TIME:

Within Greece delivery OF WOOPPERS SLIPPERS takes 1-2 days FOLLOWING COMPLETION OF YOUR ORDER.
Pet beds are not send via courier service so they may take longer.

Following completion of your order Delivery to EU countries can take between 2-7 days. For the rest of World 5-25 days.

We are not responsible for delays due to: the function of the carrier, or their faulty communication with the customer, negligence on behalf of the customer to communicate with the carrier, delays of Customs offices, strikes, or any other incident of force majeure.

SHIPPING FEES:

A single shipping fee per order is charged.
The shipping fee is based on weight and the stated delivery address.

Charges for Greece are 5 euro.
For the rest of World shipping costs are calculated according to weight and shipping address.